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Operations Training
Operations Training
Human Resource Management Program

Human Resource Management Program

Human Resource Management is the process of recruitment and selecting employee, providing orientation and induction, training and development, assessment of employee (performance of appraisal), providing compensation and benefits, motivating, maintaining proper relations with employees and with trade unions, maintaining employees safety, welfare and health measures in compliance with labour laws of the land.
Ideal For: Any corporate, Senior level/Top management, entrepreneur or technical staff can attend this workshop
Duration: 3 days
Learning Outcome:

  • Recruitment, pre & Post recruitment
  • Compensation and benefits
  • Performance evaluation and management
  • HR Journalist
  • Learning & Development
  • Employee Engagement
  • Payroll Management

Client Relationship Management

Client Relationship Management

Client relationship management is the ensemble of strategies, processes, and systems that help you develop clients for life.
Ideal For: Who can attend: Employee 0-10 years of experience pursuing career in Client relationship management, Customer Support, Portfolio Management.
Duration: 2 days
Learning Outcome:

  • Email and phone etiquettes
  • Quality delivery
  • Business Process
  • Document Control
  • Portfolio Management
  • Process Flow
  • Time Management
  • Grievances/complaints handling
  • Measuring customer satisfaction
  • Service Standard and professionalism
  • Conflict Management
  • Growing client relationship
  • Client Account Planning

Training The Trainer

Training The Trainer

Ideal For: Any employee/ Freelance Trainer 0- 5 Years of experience who wishes to peruse career in Training, Learning and Development space.
Duration: 3 days
Learning Outcome:

  • Helps to Plan and organize professional presentations
  • Improves one as a speaker
  • Helps Develop your own natural and relaxed communication style
  • Improves create an open, inclusive and stimulating learning environment
  • Helps in approaching challenges in a way that leads to victories and success for Coach and develop participants to empower them and lead them to continuous improvement
  • Helps grow from Trainer to Organizational Development consultant
  • Improves your Training Charisma

Key Account Management

Key Account Management

Strategic account managers are consultants who are experts in their business and good at problem-solving. Their focus is on educating their customers rather than selling to them. Strategic account managers should also have strong leadership skills to lead their SAM teams successfully. They should have the business acumen to understand financial information as well as their company’s operations and strategy. They also have strong communication, interpersonal, influencing and planning skills.Objectives
Ideal For: Any Junior/senior / midlevel employee , Account Management Staff/ Portfolio Management And Relationship Manager.
Duration: 2 days
Learning Outcome:

  • Build strategies for strategic account planning and management
  • Construct a strategic account team poised to maximize success
  • Lead value discovery sessions internally and with accounts for the purpose of value discovery, connection, and co-creation
  • Manage and expand key accounts once they become clients
  • Identify needs from the buyer’s perspective, strengthening and deepening your ability to create value in your accounts
  • Set the agenda and get your project to the top of the buyer’s priority list
  • Get the best results possible from your selling efforts

Finance Management

Finance Management

Financial Management means planning, organizing, directing and controlling the financial activities such as procurement and utilization of funds of the enterprise. It means applying general management principles to financial resources of the enterprise.
Ideal For: Any employee or fresher willing to pursue career in Finance
Duration: 3 days
Learning Outcome:

  • Budgeting
  • Bank Reconciliation
  • Taxation
  • Inventory Analysis
  • Receivable and payables
  • Cash flow analysis
  • Balance sheet
  • Revenue recognition
  • Tally

Product Management

Product Management

Product Management is the process of Conceiving, Planning, Developing, Testing, Launching, Delivering products in the market.Learn the essence and art of Product Ownership thru our complete program
Ideal For: Product Manager & Marketing Manager
Duration: 2 days
Learning Outcome:

  • Providing them with the right tools, templates and skills for product success
  • Enabling them to better decide where to focus
  • Helping them find the right balance between short-term tactical issues and long-term strategic activities
  • Enabling them to navigate more successfully through a product’s lifecycle by focusing on the key issues faced at each stage